Holiday Lounge almost double revenue since joining The Co-op Travel Consortium
Customer
Holiday Lounge
Joined
2013
Web
https://www.holidaylounge.co.uk/
Co-op Travel Consortium tick all the boxes for Holiday Lounge
Traditional travel brand Holiday Lounge is a privately owned travel agent with three branches and 15 staff. The company started trading on June 17th, 2004, with just three team members, when they were a member of another consortium. Their original consortium was bought out by a larger company, after which their terms changed dramatically and to the detriment of Holiday Lounge Ltd. Holiday Lounge looked for alternatives and joined Co-op Travel Consortium in October 2013, after weighing up a range of options.
Co-op Travel Consortium offered Holiday Lounge the best terms, ABTA bonding, and the simplest transition.
Background
Holiday Lounge is a privately owned travel agent with three branches and 15 staff. The company started trading on June 17th, 2004, with just three team members, when they were a member of another consortium. Their original consortium was bought out by a larger company, after which their terms changed dramatically and to the detriment of Holiday Lounge Ltd. Holiday Lounge looked for alternatives and joined Co-op Travel Consortium in October 2013, after weighing up a range of options.
Co-op Travel Consortium offered Holiday Lounge the best terms, ABTA bonding, and the simplest transition.
The Results
Since joining Co-op Travel Consortium in October 2013, Holiday Lounge’s revenue has grown from around £4m to £7.5m in 2017. Director Paul Moss said: “Co-op Travel Consortium has given us the tools to move forward in the way that we want to move forward.”
According to Paul, keeping the company ABTA-bonded was extremely important, as it reassures their customer base that they are safe to book with Holiday Lounge.
If Holiday Lounge was not a Co-op Travel Consortium member, Paul knows that they would need to employ 3 extra staff members to contend with day-to-day accounting. He also compliments Co-op Travel Consortium's commercial terms, calls the team approachable, and recommends the consortium to his peers. One of these recommendations has become a successful referral.
Holiday Lounge has become so successful – particularly their Hinckley branch – that they are continuing to expand and are currently looking for the right location for their 4th branch. Midcounties is helping them find the right site.
What Holiday Lounge said about us
Director Paul Moss was delighted to find that the ethical values of Co-op Travel Consortium match those of the Holiday Lounge, and that the combination of their highly competitive commercial terms and ABTA bonding made Midcounties the perfect consortium for his company. According to Paul, keeping the company ABTA-bonded was extremely important, as it reassures their customer base that they are safe to book with Holiday Lounge.
Holiday Lounge director Paul Moss said: “Working with Co-op Travel Consortium is like having a big brother on the side, and if you need to knock on their door, you can. You can always bounce ideas off them, and it’s great to have the experience and assistance of people like (Head of Co-op Consortium) Alison Holmes and (Group GM) Alistair Rowland.
What Holiday Lounge said about us
Director Paul Moss was delighted to find that the ethical values of Co-op Travel Consortium match those of the Holiday Lounge, and that the combination of their highly competitive commercial terms and ABTA bonding made Midcounties the perfect consortium for his company. According to Paul, keeping the company ABTA-bonded was extremely important, as it reassures their customer base that they are safe to book with Holiday Lounge.
Holiday Lounge director Paul Moss said: “Working with Co-op Travel Consortium is like having a big brother on the side, and if you need to knock on their door, you can. You can always bounce ideas off them, and it’s great to have the experience and assistance of people like (Head of Co-op Consortium) Alison Holmes and (Group GM) Alistair Rowland.